9-Dimension Course Audit
A clear, structured way to see what's working, what's getting in the way, and where to focus next — so your program can grow and support learners with intention.
Is your program doing what you need it to do — for learners and for you?
I use a 9-dimension framework to help consultants and coaches step back and really see their course or live program.
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The audit looks at the learning itself — clarity, relevance, cognitive load, and whether it’s designed to last — and it also looks at the experience learners are having and the experience you’re having as the facilitator.
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I assess whether the learning is designed to stick over time, whether the full experience has a strong arc from entry to exit, and whether it’s accessible — including practical considerations like audio quality if sessions are recorded.
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I also look at the operational side: How easy is this to deliver? Where does it feel heavier than it needs to be? Can it scale without constant reinvention or burnout? And are there feedback loops in place to support ongoing improvement?
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Together, we explore questions like:
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Where are learners working harder than they need to?
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Where might they be missing the “why”?
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Where could a few smart design moves create the biggest lift?
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Clients come away with clear priorities — what to keep, what to simplify, and how to increase impact without necessarily adding more.
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The 9 Dimensions at a Glance
1. Content Relevance
Accuracy, relevance, consistency, and evergreen design
4. Designed to Last
Attention, Generation, Emotions, Spacing (Grounded in AGES - Neuroleadership Institute)
7. Measurement & Improvement
How success is defined and measured, iteration over time
2. Objectives & Outcomes
Clear outcomes, alignment with activities, relevance to learners' goals
5. Whole Experience Design
Designing the full learner journey, not just the event (Grounded in 5-E Experience Design -Kaospilot)
8. Operational Readiness
Documentation, templates, facilitator guides, version control, smooth execution
3. Cognitive Load & Flow
Fluency. Amount, Coherence, Timing (Grounded in FACT - Neuroleadership Institute)
6. Accessibility & Inclusivity
Clear language, consistent navigation, transcripts, stories & images that reflect diverse perspectives
9. Sustainability & Scalability
Reusability, evolution without heavy rework, role clarity, cross-training
Frequently Asked Questions:
How do I know if this is for me?
This is a good fit if you already have a course or live program with strong content — and you sense it could be clearer, lighter to run, or more impactful. Many clients come in feeling proud of what they’ve built, but unsure whether it’s fully doing what they want it to do for learners or for themselves.
What kinds of programs do you audit?
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I primarily work with live, instructor-led programs and hybrid experiences (live sessions supported by asynchronous materials). The framework is especially useful for programs that are already in motion and ready for refinement, not from-scratch builds.
What materials will you look at as part of the audit?
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The audit typically includes a review of your core program materials — such as session agendas, slide decks, participant handouts, and any supporting resources learners engage with. For live or hybrid programs, this may also include facilitator guides (polished or scrappy), a one-pager with approximate timing of content delivery, recordings, and any other delivery assets that shape the learner experience.The audit also includes a short questionnaire about your program and your behind-the-scenes processes, along with a 30-minute conversation to ensure I have the context I need.
What will I walk away with?
You’ll leave with clear priorities: what to keep, what to simplify, and where a few high-leverage design moves can meaningfully increase impact. Most clients also experience a sense of relief — a clearer path forward without needing to add more.How is this different from a typical course review?Most reviews focus on content alone. My approach looks at the learning, the learner experience, and the facilitator experience — including sustainability, delivery ease, and long-term viability.
What happens after the audit?
Some clients implement the recommendations on their own. Others choose to continue working together in a thought-partner or design-support role. There’s no obligation either way — we’ll decide what makes sense together.
What if I’m just starting to create a course and only have an idea so far. Can I work with you then?
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Yes, it depends. My course audits are best suited for programs that already exist or are actively being delivered. That said, if you’re early in the design process and want to pressure-test an idea or set a strong foundation before building, a short strategic design engagement can be a great fit. We’d start by exploring what you’re envisioning and decide together what kind of support would be most useful right now.
